Privacy Policy

Effective Date: April 1, 2025

At STORY CO. LLC, accessible via our website, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email address, and phone number.
• Billing Information: Payment details necessary for transactions.
• Communication Information: Any correspondence and information you voluntarily provide when contacting us.
• Usage Data: Information about how you access and use our website, including IP address, browser type, and visit times.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the services you request.
• To communicate with you regarding our services, estimates, appointments, or invoices.
• To process payments and complete transactions.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our legal rights.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, including:

• Service providers who assist us in operating our business (e.g., payment processing, accounting, scheduling services).
• Legal authorities if required by law or to protect our rights.

All third-party providers are obligated to maintain the confidentiality of your information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Opt-out of any future marketing communications.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at: